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OneClick Cleaners knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting OneClick Cleaners, you are accepting the practices described in this Privacy Policy.

What Personal Information About Customers Does OneClick Cleaners Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at OneClick Cleaners.
Here are the types of information we gather.

    Information You Give Us
    We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

    Automatic Information
    We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses OneClick Cleaners A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at OneClick Cleaners if we cannot recognize you, we want you to be aware that these tools exist.

    E-mail Communications
    To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from OneClick Cleaners if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or limit the amount or type of communications we send out, you may adjust your Customer E-mail Preferences, or You may "opt-out", or unsubscribe from our e-mail notifications by following the unsubscribe instructions in any e-mail you receive from us.

    Information from Other Sources
    We might receive information about you from other sources and add it to our account information.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as Express Scheduling of Pickups, personalized OneClick Cleaners Concierge Services, and local store referencing.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of OneClick Cleaners's coolest features, and we recommend that you leave them turned on.

Does OneClick Cleaners Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries OneClick Cleaners controls that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

    Agents
    We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

    Promotional Offers
    Sometimes we send offers to selected groups of OneClick Cleaners customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer E-mail Preferences or you may "opt-out", or unsubscribe from our E-mail notifications by following the unsubscribe instructions in any e-mail you receive from us.

    Business Transfers
    As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but. Also, in the unlikely event that OneClick Cleaners or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

    Protection of OneClick Cleaners and Others
    We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of OneClick Cleaners, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

    With Your Consent
    Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Simply click the "log out" link at the top of the web page to sign off.

Which Information Can I Access?

OneClick Cleaners gives you access to a broad range of information about your account and your interactions with OneClick Cleaners for the limited purpose of viewing and, in certain cases, updating that information. You may login to your account to see your options; these options will of course change as our Web site evolves.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain OneClick Cleaners features.
If you do not want to receive e-mail or other mail from us, please adjust your Customer E-mail Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of OneClick Cleaners, and it is your responsibility to review them for changes.)
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use certain important features if you do not use cookies.

Children

OneClick Cleaners does not sell products for purchase by children. We sell products for purchase by adults only. If you are under 18, you may use OneClick Cleaners only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit OneClick Cleaners, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of New York. If you have any concern about privacy at OneClick Cleaners, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Policy and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Contacting OneClick Cleaners about privacy questions or concerns

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact OneClick Cleaners by sending a message through our Contact Form.

Information You Give Us

You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a zip code; create an account through OneClick Cleaners or one of our Affiliates; schedule a pickup; provide information in Your Account and you might have more than one if you have used more than one e-mail address when using our services; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists or other gift registries; provide and rate Reviews; specify a Special Occasion Reminder; and employ other Personal Notification Services; Request information for specific items that are available as "Pre-Order" or "Price-Alert" or "Inventory back in-stock" E-mail Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; E-mail address; people to whom orders have been shipped (Customer Ship To info), including addresses and phone number; people (with addresses and phone numbers) listed in Express Check-Out settings; content of reviews and e-mails to us; and financial information, including Social Security and driver's license numbers.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Purchase Circles, Top Sellers, and Just Like You; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; websites you came from and visited; and the phone number you used to call our Call Center. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search engines; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access easily at OneClick Cleaners include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, and address book); e-mail notification settings (including Alerts, Available to Order notifications, Special for You, Special Occasion Reminders, Weekly specials, and newsletters); recommendations (including recent product view history, prior order history, and Favorites.

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Contact Our Corporate Office

By Mail
1204 McDonald Ave
Corner Ave J & McDonald Ave
Brooklyn, NY 11223

By Phone
1-855-GO-1CLICK(855) 461-2542

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