What Personal Information About Customers Does OneClick Cleaners Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at OneClick Cleaners.
Here are the types of information we gather.
Information You Give Us
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses OneClick Cleaners A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at OneClick Cleaners if we cannot recognize you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from OneClick Cleaners if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or limit the amount or type of communications we send out, you may adjust your Customer E-mail Preferences, or You may "opt-out", or unsubscribe from our e-mail notifications by following the unsubscribe instructions in any e-mail you receive from us.
Information from Other Sources
We might receive information about you from other sources and add it to our account information.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as Express Scheduling of Pickups, personalized OneClick Cleaners Concierge Services, and local store referencing.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of OneClick Cleaners's coolest features, and we recommend that you leave them turned on.
Does OneClick Cleaners Share the Information It Receives?
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Sometimes we send offers to selected groups of OneClick Cleaners customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer E-mail Preferences or you may "opt-out", or unsubscribe from our E-mail notifications by following the unsubscribe instructions in any e-mail you receive from us.
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but. Also, in the unlikely event that OneClick Cleaners or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of OneClick Cleaners and Others
With Your Consent
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Simply click the "log out" link at the top of the web page to sign off.
Which Information Can I Access?
OneClick Cleaners gives you access to a broad range of information about your account and your interactions with OneClick Cleaners for the limited purpose of viewing and, in certain cases, updating that information. You may login to your account to see your options; these options will of course change as our Web site evolves.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain OneClick Cleaners features.
OneClick Cleaners does not sell products for purchase by children. We sell products for purchase by adults only. If you are under 18, you may use OneClick Cleaners only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit OneClick Cleaners, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of New York. If you have any concern about privacy at OneClick Cleaners, please contact us with a thorough description, and we will try to resolve it.
Contacting OneClick Cleaners about privacy questions or concerns
Information You Give Us
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a zip code; create an account through OneClick Cleaners or one of our Affiliates; schedule a pickup; provide information in Your Account and you might have more than one if you have used more than one e-mail address when using our services; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists or other gift registries; provide and rate Reviews; specify a Special Occasion Reminder; and employ other Personal Notification Services; Request information for specific items that are available as "Pre-Order" or "Price-Alert" or "Inventory back in-stock" E-mail Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; E-mail address; people to whom orders have been shipped (Customer Ship To info), including addresses and phone number; people (with addresses and phone numbers) listed in Express Check-Out settings; content of reviews and e-mails to us; and financial information, including Social Security and driver's license numbers.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search engines; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at OneClick Cleaners include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, and address book); e-mail notification settings (including Alerts, Available to Order notifications, Special for You, Special Occasion Reminders, Weekly specials, and newsletters); recommendations (including recent product view history, prior order history, and Favorites.